Responsible Gambling at Casigood Casino

We take responsible gambling seriously at Casigood. We want every player to enjoy controlled play in a safe environment, so we provide clear tools and practical guidance to help you manage time and spending. If you ever feel your play is getting out of hand, we encourage you to use the controls below or contact our support team for help.

Player protection principles

We put player safety first by making responsible gambling tools easy to find and simple to use. We respect player autonomy and privacy while applying checks that help prevent harm. Our approach focuses on early intervention, clear communication and access to external support where needed.

Activity-control tools

Account controls are available in your profile and via customer support. You can set limits, take a break or choose to close your account. We offer flexible options so you can tailor controls to the level of protection you want.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you add to your account. Limits can be lowered immediately. Increasing limits may require a short waiting period and additional verification for your protection.

Loss limits

Set loss limits to cap how much you are prepared to lose over a chosen period. Loss limits sit alongside deposit limits and help provide a clear boundary for your play.

Time limits and session controls

Session-time limits and reminder messages are available to help manage how long you play. You can choose short breaks or longer suspensions to pause your account activity when you need to step away.

Self-exclusion

If you need to stop gambling entirely for a period, you can request self-exclusion through your account settings or by contacting support. Self-exclusion disables access to your account for the chosen period and is designed to give you space to regain control. Reinstating access after self-exclusion may require identity checks and confirmation.

Recognising problematic behaviour

Common signs that gambling may be becoming a problem include:

- Spending more than you can afford or chasing losses

- Neglecting work, family or other responsibilities

- Hiding how much time or money you spend

- Feeling anxious, distressed or preoccupied about gambling

Tips for keeping control

- Set firm deposit and loss limits before you start

- Use session timers and regular reminders

- Avoid gambling when tired, stressed or under the influence

- Treat gambling as entertainment, not a way to make money

- Talk to someone you trust if you notice worrying changes

Professional help and support organisations

If you need further support, please contact one of the recognised UK organisations that specialise in safer gambling, for example GambleAware, GamCare or NHS services. You can also speak to your GP. For help from our team, contact [email protected] and we will guide you through available options.